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ProShotX Direct Notice to Parent or Legal Guardian

Effective date: November 6, 2026
Revision: 6.5
Operator: ProShotX, LLC
Technology affiliate: ProShotX Labs, Inc.

Direct Notice

This is the notice ProShotX provides to a parent or legal guardian before minor registration. A private invitation email provides the individual action link and expiration date. An existing family receives a separate feature-update notice before a new optional permission; this public page does not create an account, grant permission, or activate a feature.

Who operates the service

ProShotX, LLC operates the ProShotX basketball app, controls how information is used, holds the app-store accounts, and responds to parent and guardian requests.

ProShotX Labs, Inc. develops and operates the technology platform and processes information only under ProShotX, LLC’s written instructions.

What ProShotX has received so far

Before parent approval in the invitation process, ProShotX receives only the limited information described below. This public page does not confirm whether a particular parent or athlete account exists.

  • the age category produced on the young person’s device;
  • the email address entered for you;
  • an opaque invitation identifier;
  • invitation status and timestamps; and
  • limited network and security information needed to deliver and protect the registration page.

In the invitation process, ProShotX does not create an athlete account or profile or collect the athlete's name, exact date of birth, performance measurements, scores, or session video before the required parent steps are complete.

The invitation expires after 14 days. If you do not complete registration, ProShotX deletes the active invitation and your email address. The transactional email provider may retain limited delivery records for up to 30 days. You will not receive marketing because of this invitation.

Individual athlete sign-in and parent controls

After you complete the required registration steps, your athlete receives an individual sign-in linked to your family account, including if your athlete is under 13. ProShotX and its authentication provider maintain the private sign-in identifier, protected credentials, family linkage, and limited device and security records needed to provide access. Your athlete does not need to give us a personal email address or phone number for this login. You control recovery and can pause sign-in or disable or delete the profile. An athlete under 13 cannot purchase, start a free trial or send a purchase request through the athlete login. For ages 13-17, requests start off. You may enable them and must approve each new purchase or free trial before checkout. For a trial, you see its duration, included access, full post-trial price, renewal frequency and cancellation deadline before approving conversion and unchanged renewals. Core-service consent and parental verification do not authorize a purchase or trial. Turning off requests or athlete access does not cancel a store trial or subscription. You retain family-account control and billing oversight; store management and refunds follow the actual purchasing Apple Account and Apple's process. If a supported authorized cancellation route is unavailable to you, use your own store account for the subscription or trial. Existing privacy, optional-feature, sharing, retention and deletion rules continue.

For an authorized teen purchase or free trial, Apple processes the store account and payment under its own terms. ProShotX receives product, offer, transaction, trial, entitlement, renewal, cancellation and refund-status information supplied by Apple and records the parent's approval and the linked family account. ProShotX uses these records to provide access and shot allowances, reconcile transactions, administer the approved trial conversion and renewals, prevent duplicate subscriptions or credits, handle support and store refunds, and notify the parent. ProShotX does not receive full payment-card numbers through store checkout. If RevenueCat is used, it receives the existing opaque family entitlement reference and necessary purchase information, not athlete performance content, exact date of birth, profile-tailoring fields, login credentials or Ask Ace content. These records are not used for advertising to athletes or model training.

Age-specific requirement

For an athlete under 13: Federal law requires ProShotX to obtain verifiable parental consent before collecting, using, or disclosing the athlete’s personal information.

For an athlete age 13 through 17: ProShotX requires a parent-owned family account and your affirmative approval before creating the athlete profile.

What ProShotX will collect if you continue

After all required parent approval and verification steps are complete, ProShotX will ask you to provide:

  • the athlete’s name or profile name;
  • exact date of birth and age category;
  • sport, shooting hand, height with measurement unit, general basketball playing position, optional male/female profile selection, and general competition information;
  • profile settings;
  • any coach, trainer, team, or facility connection you choose to authorize; and
  • your consent and sharing choices.

After the required parent setup, approval and, for athletes under 13, verifiable parental consent, ProShotX may collect the athlete's shooting hand, height, playing position and an optional male/female profile selection to tailor shooting analysis, coaching and drills. The male/female selection is supplied by the parent or athlete; ProShotX does not infer it from video, voice, name or body measurements. It is not a request for gender identity, sex assigned at birth, medical history or a diagnosis. Height includes its measurement unit, and position is a general basketball position rather than a school or team name. These fields are private profile information, not public clip captions or rankings. The parent can review and correct them in Privacy & Family. The athlete may leave a tailoring field unanswered and use general analysis and coaching; ProShotX does not require an unnecessary field to receive the core service. These fields are not collected from the minor or saved in a pending invitation before parent setup is complete, and are not sent to Apple, RevenueCat or Anthropic under this edition.

When the athlete uses ProShotX, ProShotX may collect and save:

  • shot and repetition counts;
  • makes, misses, and unknown results;
  • angles, distances, timing values, scores, rankings, percentiles, Mechanics Division, and progress;
  • correction text, drill recommendations, and Ace summaries;
  • private athlete sign-in identifiers, protected credentials, family-profile linkage, sign-in and session records, and limited device and security information;
  • consent, verification, and diagnostic information;
  • optional sanitized Ask Ace typed or voice-transcribed questions and responses;
  • separately authorized silent private session video and its paired minimal body-position track for own-session replay; and
  • optional competition and sharing information.

Separate optional feature choices

Optional minor features are off by default. Private video and body-position replay, Ask Ace Questions, Ask Ace by Voice, and Shot clip sharing are available only in a reviewed release that supports the particular feature and only after that athlete's current parent permission, athlete agreement, resolved age, and required verification are recorded. Publishing this notice does not turn a feature on. A feature held out of a release remains unavailable until a reviewed update. Athletes under 13 cannot purchase or start a trial through their athlete login. Ages 13-17 may use separately parent-approved store purchases and free trials only where this reviewed release supports them and the Consumer Subscription Terms requirements are met. Purchase requests remain off until the parent enables them. Mechanics Divisions and cross-user rankings remain on hold.

Camera and session video

Camera frames are processed on the athlete's device for numerical shooting analysis. Private video and body-position replay require a new, separate optional permission and your athlete's agreement before recording, upload, or track storage. Prior core consent or video-only permission does not authorize this new combined scope. For an athlete under 13, the new versioned grant must follow this notice and link to valid strong parental verification; valid verification can be reused without another charge.

The minor replay bundle contains a silent session video and a synchronized per-frame body-position track used to draw the athlete's skeleton and shooting line during review of their own session. The track is limited to necessary shoulders-down body points, including one coarse thumb point, one coarse index-finger point and one coarse pinky-finger point on each hand, and one approximate shooting-side-eye anchor, with timing and confidence information. The six coarse hand points are MediaPipe Pose landmarks 17-22; they are not a detailed hand-landmark model. The track does not include the nose, opposite eye, ears, mouth, eye corners, iris or retina data, an eye image, a face map or template, additional finger joints, a hand mesh, detailed hand or finger geometry, a voiceprint, or a gait-identity template. ProShotX does not use the video or track to identify or authenticate the athlete. These records remain personal information; they are not anonymous.

Video has no sound. A visible recording indicator is shown. The matched video and track upload after the session to private Supabase storage under ProShotX's instructions.

Ordinary replay access is limited to the athlete and that athlete's own authenticated parent or legal guardian. A sibling cannot view it. A specifically identified, verified coach may view the authorized video and rendered overlay only after a separate parent permission expressly covers that replay access; a general scores or coach connection permission is not enough. Coaches do not receive raw track files or export rights. Authorized ProShotX personnel, ProShotX Labs, Inc., and Supabase may process the bundle only as needed to operate, secure, support, or lawfully administer the service, with restricted and logged access. No video, frame, screenshot, body-position track, skeleton coordinate, head anchor, or source-video link is sent to Anthropic.

A minor's video and associated body-position track are one replay bundle and are deleted together. Each bundle is kept for no more than 180 days after capture, and is deleted sooner if permission is withdrawn, the session or profile is deleted, the shared family storage allowance requires oldest-first deletion, or the dormant-profile deadline is reached. The family storage allowance covers session video for up to 5,000 shots, with a warning at 4,500; the track does not add a second allowance. Viewing, sharing, re-uploading, renewing, or restoring access does not restart a bundle's capture-based deadline. Deleting a replay bundle does not itself delete separately retained scores or coaching, which follow their own retention limits.

Keep the camera on the registered athlete. Incidental people in a private recording are allowed only where recording is lawful and permitted and no reasonable expectation of privacy exists. Make nearby people aware when reasonably possible. Stop, reposition, or delete if someone objects, or another child is a prominent or participating subject without applicable parent authorization. Never record in locker rooms, restrooms, changing or treatment areas, bedrooms, or other private places. No bystander track is saved; permission to keep private video is not permission to export another person's identifiable image.

Ask Ace questions and voice input

Optional Ask Ace questions and voice input. We are asking for your separate permission for your athlete to use Ask Ace, an AI coaching system rather than a person. Ask Ace Questions covers shooting questions entered by typing or produced by separately authorized on-device speech recognition. Ask Ace by Voice is an additional optional microphone and speech-input choice. Your athlete must agree to the applicable scopes and may decline them while continuing to use the rest of ProShotX.

Final question text, minimum relevant shooting measurements, and limited permitted conversation context pass through ProShotX's authenticated Supabase Edge Function and its privacy and safety gateway before a minimized request is sent to Anthropic's commercial API to generate an answer. ProShotX blocks or removes prohibited identifiers, media, and restricted safety content before Anthropic. The existing age-specific safety and fixed-decline rules remain unchanged. Free-form text can still be personal information after filtering. Ask Ace does not send replay video, screenshots, images, body-position tracks, head anchors, or pose landmarks to Anthropic.

With voice input enabled on a supported iPhone, the microphone audio is processed only on the device and is not retained or transmitted. There is no cloud speech-recognition fallback. On approved foreground session, results, or own-session replay screens, the athlete may use the talk button or separately enable Hey Ace, which starts off. The final question appears on screen with at least two seconds to cancel before automatic transmission. A follow-up listening window lasts no more than five seconds and has the same preview and cancellation controls. The final question text, unlike the audio, leaves the device and follows the same rules as a typed question. Separate Ace Device Voice permission governs reading answers aloud.

ProShotX may keep permitted questions and answers for up to 30 days; you or your athlete can request earlier deletion from ProShotX. Anthropic's retention follows the commercial API terms and configuration described in the Children's and Teen Privacy Notice, not a promise of zero retention or immediate provider deletion. This permission does not authorize generalized model training. You may withdraw Ask Ace or voice-input permission in Privacy & Family. For an athlete under 13, we must provide this updated notice before obtaining a new versioned permission linked to your active strong parental-verification record. Valid existing verification may be reused under the established process; it is not consent to this new scope by itself. Read the updated Children's and Teen Privacy Notice at Children's and Teen Privacy Notice. Ask Ace permission does not enable minor saved video, body-position tracks, clip sharing, or purchasing.

Where Ask Ace is available, questions asking for a diagnosis, the cause of current pain or soreness, rehabilitation or physical-therapy instructions, medication, return-to-play or play-through-pain advice, or legal advice receive a fixed decline rather than an AI answer. Emergency, possible-concussion, abuse, exploitation, self-harm, and imminent-danger content receives the higher-priority fixed safety response and is not sent to Anthropic. If an otherwise permitted answer contains a drug name or recommendation, the answer is blocked. A minor age 13 or younger remains on the broader health-and-injury safety route, including when the birth date is missing or invalid. Permission to use Ask Ace does not remove these restrictions.

Unresolved age blocks Ask Ace activation. Ask Ace and shot-by-shot coaching use the same coached-shot balance. Included monthly or trial shots are used first, then purchased extra shots. Each completed Ask Ace answer uses 3 coached shots. Refused questions, errors, and waits caused by request limits do not use coached shots.

Spoken Ace coaching

If you and the athlete enable Ace Device Voice, ProShotX may give the device’s text-to-speech service the athlete’s first name and a short coaching sentence or drill cue so the device can speak it. Depending on the selected voice, Apple, Google, or another default speech service may receive the finished sentence and limited device and network information.

This permission is limited to text-to-speech. It does not authorize Anthropic to receive the athlete’s name or device information.

Full minor Ask Ace answers are read aloud only with a verified on-device voice and the applicable speech-output controls; otherwise the answer remains text-only. The device-speech permission does not authorize sending free-form questions or broader answer text to an unverified network voice service.

Voice Make/Miss

If you and the athlete enable Voice Make/Miss, the device microphone may listen during an active shooting session for “make” and “miss.”

Recognition must occur entirely on the device. ProShotX does not receive, store, or transmit the audio or a transcript. Only the resulting make, miss, or unrecognized event is saved. If the device cannot guarantee local recognition, the feature remains unavailable.

Optional Shot clip sharing

New optional feature: Shot clip sharing. We are asking for your separate permission to let a short, silent clip of your athlete's own shot leave ProShotX, including the athlete's visible image, body-motion overlay, and personal shot score. This is identifiable information, even without a name.

For an athlete age 13 or younger, only you may export. For ages 14 through 17, you may separately allow the athlete to export from their linked login. Athlete agreement is required. Each export has a preview and confirmation. The exporter chooses a device photo library or another app, service, or recipient through the phone's sharing options. Possible recipients include cloud photo-library services enabled on the device, messaging recipients, messaging and social-media services, and public audiences. Those recipients may keep or copy the clip under their own practices.

The generated clip is rendered on the device from the separately authorized private replay bundle and is no longer than 6 seconds; ProShotX does not upload the generated clip or host a public copy. The source video and body-position track stay private under the separate replay permission and retention rules. Export includes only a flattened visual overlay, not raw skeleton coordinates, a separate track file, head-anchor data, or a source-video link, and creates no additional persistent track. We keep limited authorization and export-event records, not a separate copy of the exported clip.

You may decline this feature and keep the core service. You may withdraw future export permission, but ProShotX cannot remove copies already outside the app. This is not permission for ProShotX advertising, promotional reuse, sale, or model training. Read the updated Children's and Teen Privacy Notice at Children's and Teen Privacy Notice, then choose whether to allow this feature. For an athlete under 13, your new permission must be linked to your valid parental-verification record.

No clip may identify a bystander or disclose visible school, team, contact, or location details. Remove or sufficiently obscure those details, or select another shot. No underlying coordinate file is exported. A valid source-replay permission must remain active at each export.

Community, competition, and peer sharing

Mechanics Divisions and cross-user ranks, percentiles, Top 25, Climb, and Consistency standings are not active in this release. Athletes remain in Placement and score-ranked boards remain in Building. Personal score history and coaching continue. The conditional competition descriptions below do not activate those features.

You may separately authorize one or more of the following:

  • authenticated community leaderboards;
  • public leaderboards;
  • peer comparisons and challenges;
  • detailed mechanics sharing with approved peers; and
  • revocable performance cards or links.

Depending on your selections, other users or the public may see a system-generated alias, broad age band, sport, ProShotX Mechanics Division, scores, rank or percentile, improvement indicators, and challenge results.

ProShotX does not display the athlete’s legal name, exact date of birth, photograph, session video, school, team, facility, city, precise location, contact information, social account, parent information, or medical information through those features.

Coach sharing

You may separately authorize a specifically identified coach, trainer, team, facility, or authorized staff group to see the categories listed in the consent screen.

At launch, access is limited to the specifically identified, verified coach or trainer's individual account. There are no facility or staff-group accounts or automatic staff access. The parent sees the recipient's identity and the permitted categories before authorizing access; a locator code alone does not grant access.

A coach cannot create the athlete account or consent for you. You may remove coach access at any time.

Model training

ProShotX does not use ordinary consumer session video or minor information to train, fine-tune, benchmark, or evaluate generalized models.

Any future program using minor footage for model training requires a new project-specific notice, separate parent permission, VPC for an under-13 athlete, athlete assent, and a new legal review.

Service providers and recipients

ProShotX uses the following service providers and recipients for the purposes described above:

  • Supabase — database, authentication, server-side functions, and storage of authorized private video and paired body-position tracks;
  • Netlify — web hosting and security;
  • Anthropic — minimum sanitized inputs for Ace summaries and optional Ask Ace responses;
  • Resend — transactional parent email;
  • Stripe — parental-verification transaction;
  • Apple — app distribution, in-app purchases, device permissions, diagnostics, and device speech services;
  • RevenueCat, if used in production — subscription entitlement administration using a random family-account entitlement identifier;
  • Quo and Sona, with communications providers that may include Twilio, OpenAI, Deepgram, and ElevenLabs — the recorded children’s privacy telephone line;
  • specifically authorized coaches, trainers, teams, facilities, and staff groups;
  • user-selected photo libraries and cloud-photo services, messaging recipients and services, social-media services and public audiences only through separately authorized clip exports, and other athletes/community users only through separately authorized non-video sharing features; and
  • legal or safety recipients when reasonably necessary to comply with law or protect a person or the service.

ProShotX does not sell children’s personal information, use it for targeted advertising, permit behavioral advertising in the minor experience, or use it to train general-purpose AI models.

Verifiable parental consent for an athlete under 13

To complete registration for an athlete under 13, you must:

  1. acknowledge this Direct Notice and the Children’s and Teen Privacy Notice;
  2. affirmatively select the required core consent and any optional permissions;
  3. certify that you are at least 18, are the athlete’s parent or legal guardian, and are authorized to provide the selected permissions; and
  4. complete a one-time $1.00 card transaction processed by Stripe.

The charge appears as PROSHOTX VERIFY. ProShotX automatically initiates a full refund seven calendar days after the transaction succeeds. Your card issuer may take additional time to post the refund.

ProShotX does not receive or store your full card number or card security code. A signed consent form is available as an alternative.

Your rights

You may:

  • review the athlete information ProShotX maintains;
  • request a copy;
  • correct inaccurate information;
  • refuse further collection or use;
  • withdraw any optional permission;
  • withdraw core consent;
  • remove coach access;
  • remove leaderboard, peer, video, Ask Ace, or voice permission; and
  • direct deletion of a session, video, athlete profile, or family account.

Controls are available through the parent privacy center or by contacting ProShotX.

Withdrawal of core consent immediately suspends athlete access, stops new sessions and processing, disables coach and sharing access, removes public entries controlled by ProShotX, disables private video access, and begins deletion.

Either the parent or athlete may turn an optional feature off. Turning off private replay stops new recording and upload for that feature, blocks replay and related clip exports, ends coach replay access, and starts deletion of the paired video and track. Turning off Ask Ace stops typed and spoken questions and starts deletion of ProShotX's saved Ask Ace conversations. Turning off only Ask Ace by Voice stops microphone question input but leaves otherwise authorized typed questions and their existing history in place. Turning off Shot clip sharing stops future exports but leaves otherwise authorized private replay unchanged; it cannot recall copies already outside ProShotX. Turning off only teen self-sharing leaves separately authorized parent export in place. These choices do not cancel a subscription or remove the private core service. Withdrawal of required core consent or deletion of the profile is a different action and begins the broader deletion process.

Retention

Pending invitations expire after 14 days. Limited transactional email delivery records may remain for up to 30 days.

A minor's video and associated body-position track are one replay bundle and are deleted together. Each bundle is kept for no more than 180 days after capture, and is deleted sooner if permission is withdrawn, the session or profile is deleted, the shared family storage allowance requires oldest-first deletion, or the dormant-profile deadline is reached. The family storage allowance covers session video for up to 5,000 shots, with a warning at 4,500; the track does not add a second allowance. Viewing, sharing, re-uploading, renewing, or restoring access does not restart a bundle's capture-based deadline. Deleting a replay bundle does not itself delete separately retained scores or coaching, which follow their own retention limits.

Minor profile and performance information is kept only while needed for the athlete's service. When subscription or trial access actually expires, ProShotX allows up to 90 calendar days to restore access before deleting the affected minor profile's ordinary content. Separately, a minor profile becomes due for deletion after 12 consecutive months without a new session or an authenticated view of that athlete's session history by the athlete or their parent. The earlier deadline applies. Renewal payments, a sibling's activity, automatic processing, opening a notice, or a privacy request do not restart these clocks. Restoring an active subscription before the 90-day deadline removes that lapse deadline, but does not revive deleted information, reset a replay's 180-day limit, or by itself reset the 12-month inactivity clock. A parent receives advance notices approximately 30 and 7 days before scheduled dormant-profile deletion. Unsuccessful notice delivery does not postpone deletion. Privacy access and deletion requests remain available without payment.

At a scheduled retention deadline, affected content is removed from active systems and cannot be restored by re-subscribing. An earlier withdrawal or deletion request stops affected access promptly; active-system deletion is completed within 30 days. Restricted residual encrypted backups age out within 90 days of active deletion and are not a replay or reactivation library. A documented legal preservation duty may require a narrowly limited exception; it does not permit continued ordinary use. Ask Ace questions and answers expire within 30 days even while replay video or scores remain. Minimum compliance and financial records follow their separately described schedules, not the ordinary-content reactivation window. Deleting one minor profile does not delete a sibling's profile, the parent's own records, or the family's purchased-shot ledger, and does not cancel store billing.

Routine export-event records are kept for up to 30 days. Abandoned local export files expire within 24 hours and are purged when the app can execute. Copies already outside ProShotX cannot be recalled.

For a minor athlete, ProShotX retains a limited compliance ledger while the profile is active and for six calendar years after the profile is closed or deletion is completed, whichever is later. After deletion, the ledger may include opaque account and athlete audit identifiers, a keyed verification reference, age band, parent relationship attestation, notice and consent versions and text hashes, consent and assent choices, VPC method and transaction identifiers, refund status, and withdrawal and deletion timestamps. It does not retain readable names or email addresses, exact dates of birth, video, body-position tracks, Ask Ace content, scores, or performance history. Adult-only feature acknowledgments are deleted with the adult account unless a separate signed agreement, transaction rule, documented legal hold, or other applicable retention rule requires otherwise.

Full notice and contact

Review the full ProShotX Children’s and Teen Privacy Notice:

Children's and Teen Privacy Notice

Use the private single-use registration link and expiration date in your invitation email. For an existing account, open Privacy & Family to review the feature-update notice and separate choices. This public page contains no live invitation link and does not turn on a feature.

ProShotX, LLC

Attn: Children’s Privacy

4855 S. Quebec Street, Suite 1901, Denver, CO 80237

Email: support@proshotx.ai

Telephone: (832) 220-1324


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