ProShotX Children’s and Teen Privacy Notice

Effective date: November 6, 2026
Revision: 6.5 — November 4 supplement; teen purchases and trials edition
Applies to: Athletes under 18 in the United States using the ProShotX consumer app
Controller and contact operator: ProShotX, LLC
Technology affiliate: ProShotX Labs, Inc.

This notice explains how ProShotX handles information associated with athletes under 18. It supplements the general ProShotX App Privacy Policy. Where this notice gives a minor greater protection, this notice controls.

For this notice, child means an athlete under 13 and minor means an athlete under 18.

1. Who operates the service

ProShotX, LLC operates the ProShotX basketball app, controls the purposes for which personal information is used, holds the app-store accounts, and responds to parent and guardian requests.

ProShotX Labs, Inc. develops and operates the technology platform and processes information only under ProShotX, LLC’s written instructions.

Contact

ProShotX, LLC

Attn: Children’s Privacy

4855 S. Quebec Street, Suite 1901, Denver, CO 80237

Email: support@proshotx.ai

Telephone: (832) 220-1324

2. Parent-owned family accounts

Every athlete under 18 uses a parent-owned family account.

The parent or legal guardian:

• accepts the Terms of Use;
• receives the Direct Notice to Parent or Legal Guardian;
• provides required and optional permissions;
• completes verifiable parental consent for an athlete under 13;
• creates and manages athlete profiles;
• controls subscriptions and purchases;
• authorizes or removes coach access;
• controls competition, sharing, cloud-video, Ask Ace, and voice permissions;
• reviews, corrects, exports, and deletes athlete information; and
• withdraws consent.

Every athlete under 18 has an individual athlete login linked to a parent-owned ProShotX family account. This includes athletes under 13. The login is created only after the parent or legal guardian completes the required notice, consent, and approval steps and, for an athlete under 13, verifiable parental consent. The athlete may use that login on their own compatible phone. The parent remains the family-account owner. The athlete login does not give access to parent controls, another athlete's information, or authority to accept legal terms, change sharing permissions, or connect a coach. The only minor clip-export exception is the separately parent-enabled route for ages 14 through 17 described in Section 8.1; younger athletes cannot perform the export. Athletes under 13 cannot make purchases, start a free trial, or send purchase requests through their athlete login. For athletes ages 13 through 17, purchase requests are off by default. The parent or legal guardian may enable requests and must approve each new subscription, free trial, plan change, or extra-shot purchase before store checkout. Approval identifies the product, quantity, price, billing period, any trial duration, the full post-trial charge and renewal frequency, and how and when to cancel. A confirmed free trial provides the access and allowances shown in the offer for its trial period and converts to a paid, automatically renewing subscription unless canceled through the store by the disclosed deadline. Approval covers that disclosed conversion and unchanged renewals; a new ProShotX approval is not required for each unchanged renewal unless law or the store requires it. Store eligibility, payment authorization and any additional store approvals still apply. Turning 13 does not enable requests automatically.

From Privacy & Family, the parent or legal guardian can pause an athlete's sign-in, turn off new purchase requests, disable the athlete profile, or request profile deletion. Pausing sign-in or disabling a profile does not itself request deletion. Withdrawal of required core consent or a deletion request starts the existing deletion process. Turning off purchase requests, pausing access, disabling a profile, or deleting the app, profile or account does not cancel a trial or subscription or stop an already authorized conversion or renewal. Cancellation must be completed through the store account used for the subscription. The parent retains family-account control, purchase approval and billing oversight; ProShotX permission does not transfer store subscription ownership or give the parent's own Apple Account control over a subscription held by another Apple Account. If the parent cannot use a supported authorized cancellation route, the subscription or trial must be purchased through the parent's store account instead.

3. Information received before parent approval

ProShotX uses a neutral age screen before requesting athlete-profile or performance information. The date entered on that first screen is evaluated on the device. ProShotX initially receives only the resulting age category, not the exact date entered.

A minor may provide only a parent or legal guardian email address. That creates a pending invitation, not an athlete account.

Before parent approval, ProShotX maintains only:

• age category;
• parent or guardian email address;
• an opaque pending-registration identifier;
• invitation status and timestamps; and
• limited device, browser, IP-address, request, diagnostic, and security information needed to load and protect the registration process.

A pending invitation expires after 14 days. ProShotX then deletes the active invitation and parent email. The transactional email provider may retain limited delivery records for up to 30 days.

ProShotX does not use pending-invitation information for advertising, marketing, or unrelated profiling.

4. Verifiable parental consent for children under 13

For an athlete under 13, ProShotX requires both:

1. the parent’s affirmative authorization of the applicable ProShotX data practices; and 2. a successful verifiable-parental-consent transaction.

The parent completes a one-time $1.00 credit or debit card transaction processed by Stripe. The charge appears as PROSHOTX VERIFY. ProShotX automatically initiates a full refund seven calendar days after the successful charge. The card issuer may take additional time to post the refund.

ProShotX does not receive or store the full card number or card security code. Stripe may independently retain transaction records under financial, fraud-prevention, card-network, and legal obligations.

A signed parental-consent form is available as an alternative by contacting ProShotX.

A prior successful verification may be reused when the authenticated parent later changes an optional permission. The parent must still receive the current notice and create a new versioned consent event. A second $1.00 transaction is not required solely because the parent changes an optional setting.

5. Information collected after approval

5.1 Family and athlete profile information

ProShotX may collect:

• parent or guardian name, email, authentication information, and residence state and country;
• relationship to the athlete;
• athlete name or parent-selected profile name;
• athlete exact date of birth and age category;
• sport, shooting hand, height with measurement unit, general basketball playing position, optional male/female profile selection, general competition information, and profile settings;
• parent-authorized coach, trainer, team, or facility connections;
• subscription and entitlement status; and
• consent, assent, verification, withdrawal, and deletion records.

For an athlete's linked login, ProShotX and its authentication provider process a private sign-in identifier, protected authentication credentials, family-profile linkage, sign-in and session records, and limited device and security information needed to provide and protect access. A child does not need to provide a personal email address or phone number for this login. Recovery is handled through the parent-controlled process. These credentials are not public profile information and are not shared with coaches, other athletes, or Anthropic.

For an authorized teen purchase or free trial, Apple processes the store account and payment under its own terms. ProShotX receives product, offer, transaction, trial, entitlement, renewal, cancellation and refund-status information supplied by Apple and records the parent's approval and the linked family account. ProShotX uses these records to provide access and shot allowances, reconcile transactions, administer the approved trial conversion and renewals, prevent duplicate subscriptions or credits, handle support and store refunds, and notify the parent. ProShotX does not receive full payment-card numbers through store checkout. If RevenueCat is used, it receives the existing opaque family entitlement reference and necessary purchase information, not athlete performance content, exact date of birth, profile-tailoring fields, login credentials or Ask Ace content. These records are not used for advertising to athletes or model training.

After the required parent setup, approval and, for athletes under 13, verifiable parental consent, ProShotX may collect the athlete's shooting hand, height, playing position and an optional male/female profile selection to tailor shooting analysis, coaching and drills. The male/female selection is supplied by the parent or athlete; ProShotX does not infer it from video, voice, name or body measurements. It is not a request for gender identity, sex assigned at birth, medical history or a diagnosis. Height includes its measurement unit, and position is a general basketball position rather than a school or team name. These fields are private profile information, not public clip captions or rankings. The parent can review and correct them in Privacy & Family. The athlete may leave a tailoring field unanswered and use general analysis and coaching; ProShotX does not require an unnecessary field to receive the core service. These fields are not collected from the minor or saved in a pending invitation before parent setup is complete, and are not sent to Apple, RevenueCat or Anthropic under this edition.

5.2 Derived performance information

ProShotX may collect and save:

• session date and time;
• shot and repetition counts;
• makes, misses, and unknown results;
• angles, distances, timing measurements, movement measurements, and related numerical values;
• B.A.S.E., P.A.T.H., S.N.A.P., overall, and metric scores;
• rank, percentile, Mechanics Division, challenge results, and improvement indicators where authorized;
• correction priorities and explanatory text;
• drill names and recommendations;
• Ace coaching summaries; and
• progress history and session-to-session changes.

Optional minor features are off by default. Private video and body-position replay, Ask Ace Questions, Ask Ace by Voice, and Shot clip sharing are available only in a reviewed release that supports the particular feature and only after that athlete's current parent permission, athlete agreement, resolved age, and required verification are recorded. Publishing this notice does not turn a feature on. A feature held out of a release remains unavailable until a reviewed update. Athletes under 13 cannot purchase or start a trial through their athlete login. Ages 13-17 may use separately parent-approved store purchases and free trials only where this reviewed release supports them and the Consumer Subscription Terms requirements are met. Purchase requests remain off until the parent enables them. Mechanics Divisions and cross-user rankings remain on hold.

5.3 Session video

Adults. For an adult account, Save Session Video may be on after the adult receives and affirmatively acknowledges a one-time notice. When enabled, the app stores a silent session video and a synchronized per-frame body-position track for the registered adult athlete. The track contains time-linked body-point positions used to display the skeleton and analyze shooting movement. Both upload after the session ends, remain private, follow the same session-video storage allowance covering up to 5,000 shots, and are deleted together. When stored session video covers 4,500 shots, ProShotX warns the adult. When a new upload would cause stored session video to cover more than 5,000 shots, ProShotX deletes the oldest eligible replay bundle until stored video again covers no more than 5,000 shots. Scores and coaching remain. The adult can delete any replay bundle or turn the feature off in Profile.

Minors: private video and body-position replay. This is a separate optional feature, initially off. It is not included in core-service permission. Recording or storing a replay begins only after the parent authorizes this video-and-track scope and the athlete agrees. For an athlete under 13, the new permission must follow the current Direct Parent Notice and be linked to the active strong-VPC record. Earlier video-only consent does not authorize a stored body-position track.

The minor replay bundle contains a silent session video and a synchronized per-frame body-position track used to draw the athlete's skeleton and shooting line during review of their own session. The track is limited to necessary shoulders-down body points, including one coarse thumb point, one coarse index-finger point and one coarse pinky-finger point on each hand, and one approximate shooting-side-eye anchor, with timing and confidence information. The six coarse hand points are MediaPipe Pose landmarks 17-22; they are not a detailed hand-landmark model. The track does not include the nose, opposite eye, ears, mouth, eye corners, iris or retina data, an eye image, a face map or template, additional finger joints, a hand mesh, detailed hand or finger geometry, a voiceprint, or a gait-identity template. ProShotX does not use the video or track to identify or authenticate the athlete. These records remain personal information; they are not anonymous.

A recording indicator stays visible. Video has no audio track. The video and matching track upload after the session to private storage; they share the same session and deletion state. No sibling or bystander track is saved.

Ordinary replay access is limited to the athlete and that athlete's own authenticated parent or legal guardian. A sibling cannot view it. A specifically identified, verified coach may view the authorized video and rendered overlay only after a separate parent permission expressly covers that replay access; a general scores or coach connection permission is not enough. Coaches do not receive raw track files or export rights. Authorized ProShotX personnel, ProShotX Labs, Inc., and Supabase may process the bundle only as needed to operate, secure, support, or lawfully administer the service, with restricted and logged access. No video, frame, screenshot, body-position track, skeleton coordinate, head anchor, or source-video link is sent to Anthropic.

A minor's video and associated body-position track are one replay bundle and are deleted together. Each bundle is kept for no more than 180 days after capture, and is deleted sooner if permission is withdrawn, the session or profile is deleted, the shared family storage allowance requires oldest-first deletion, or the dormant-profile deadline is reached. The family storage allowance covers session video for up to 5,000 shots, with a warning at 4,500; the track does not add a second allowance. Viewing, sharing, re-uploading, renewing, or restoring access does not restart a bundle's capture-based deadline. Deleting a replay bundle does not itself delete separately retained scores or coaching, which follow their own retention limits.

Keep the camera directed at the registered athlete. Incidental background people may appear in a private recording only where recording is lawful, allowed, and not in a place where they reasonably expect privacy. Make nearby people aware when reasonably possible. Do not intentionally record another person without required authorization. A prominent or participating child requires applicable parent or guardian authorization for that recorded session. If anyone objects, stop or delete the affected video. Never record in locker rooms, restrooms, changing or treatment areas, bedrooms, or other private places. Bystanders are not tracked, tagged, or analyzed. These private-recording conditions do not authorize exporting an identifiable bystander. See Section 8.1 for the separate clip-export rules.

5.4 On-device camera processing and pose information

During a session, camera frames and live pose detections are processed on the device to calculate shooting measurements. Without the separate private-replay permission, minor camera frames and per-frame points are transient and are not uploaded or saved as a replay recording or track; separately authorized numerical scores and measurements may still be saved.

When private replay is enabled, only the registered athlete's approved minimal body-position track is stored with the matching silent video, as described in Section 5.3. ProShotX does not store the full pose-detector output, forbidden face points, detailed hand geometry, or tracks for other people. The permitted single anchor is a coordinate for the shooting line, not an eye image or face template.

ProShotX does not use camera images, body-position tracks, live pose detections, or measurements to identify or authenticate an athlete. No faceprint, voiceprint, or gait-identity record is created. This statement describes our purpose and design; it is not a claim that linked movement information is anonymous or cannot be sensitive under applicable law.

5.5 Ask Ace questions and voice input

Ask Ace questions and voice input. Ask Ace is an AI coaching system, not a person. With the required parent permission and athlete agreement, an athlete under 18 may type shooting questions. Spoken questions additionally require the separate Ask Ace by Voice permission and athlete agreement. Voice Make/Miss and Ace Device Voice permissions do not, by themselves, permit free-form questions. For an athlete under 13, the updated Direct Parent Notice must be provided before the new feature permission is recorded, and that permission must be linked to an active strong parental-verification record.

On a supported iPhone, spoken questions are converted to text on the device. ProShotX does not retain or transmit microphone audio or partial transcripts, and there is no cloud speech-recognition fallback. Voice input operates only while the app is in the foreground on an approved session, results, or own-session replay screen. The athlete uses the talk button or the separately enabled, initially off Hey Ace setting. The final question is previewed locally with at least two seconds to cancel before automatic transmission. An enabled follow-up listening window lasts no more than five seconds and uses the same preview and cancellation process.

For typed and spoken questions, final question text, minimum relevant shooting measurements, and up to six permitted prior question-and-answer turns from the same selected session pass through ProShotX's authenticated Ace service, implemented through a Supabase Edge Function. The privacy and safety gateway removes or blocks prohibited identifiers, media, and restricted content before forwarding permitted text and measurements to Anthropic's commercial API. No video, still frames, screenshots, body-position tracks, head anchors, or pose landmarks are sent to Anthropic. The existing age-specific safety and fixed-decline rules continue to apply.

ProShotX may keep permitted questions and answers for up to 30 days, with earlier deletion available to the athlete or parent. Anthropic's handling follows the commercial API terms and retention configuration disclosed in this notice; ProShotX does not promise zero retention or immediate provider deletion. Neither ProShotX nor Anthropic is authorized by this permission to use the conversation for generalized model training. The parent or athlete may turn voice input off while retaining otherwise authorized typed questions, or turn Ask Ace off without losing the rest of the service. Reading an answer aloud remains subject to the separate Ace Device Voice controls. Ask Ace permission does not authorize saving minor replay video, retaining a minor body-position track, or sharing a clip.

Where Ask Ace is available, questions asking for a diagnosis, the cause of current pain or soreness, rehabilitation or physical-therapy instructions, medication, return-to-play or play-through-pain advice, or legal advice receive a fixed decline rather than an AI answer. Emergency, possible-concussion, abuse, exploitation, self-harm, and imminent-danger content receives the higher-priority fixed safety response and is not sent to Anthropic. If an otherwise permitted answer contains a drug name or recommendation, the answer is blocked. A minor age 13 or younger remains on the broader health-and-injury safety route, including when the birth date is missing or invalid. Permission to use Ask Ace does not remove these restrictions.

Missing, invalid, or unresolved age blocks activation until the parent resolves it; a protective safety fallback does not bypass the age gate. Ask Ace and shot-by-shot coaching use the same coached-shot balance. Included monthly or trial shots are used first, then purchased extra shots. Each completed Ask Ace answer uses 3 coached shots. Refused questions, errors, and waits caused by request limits do not use coached shots.

5.6 Spoken Ace coaching

When the parent and athlete enable Ace Device Voice, ProShotX may give the device’s text-to-speech service the athlete’s first name and a short coaching sentence or drill cue so the device can speak it.

Depending on the selected device voice, Apple, Google, or another default device speech service may receive the finished sentence, IP address, device or operating-system information, language or voice selection, and request time.

This permission is limited to text-to-speech. It does not authorize ProShotX to send the athlete’s name or device information to Anthropic.

For minor Ask Ace answers, full-answer speech output uses a verified on-device voice or remains text-only. The app does not send the athlete's free-form question or an unreviewed full answer to a network speech-synthesis service. The existing limited Ace Device Voice permission does not expand because Ask Ace by Voice is enabled.

5.7 Voice Make/Miss

When the parent and athlete enable Voice Make/Miss, the device microphone may listen during an active shooting session for the words “make” and “miss.”

Recognition is required to occur entirely on the device. ProShotX does not receive, store, transmit, replay, or use the audio or a voice transcript. Only the resulting make, miss, or unrecognized event is saved.

If the device cannot guarantee on-device recognition, the feature remains unavailable. This permission does not cover free-form voice questions, dictation, recording, cloud transcription, voice identification, or model training.

5.8 Technical and operational information

ProShotX and its providers may process:

• authentication and session identifiers;
• IP address, device type, operating system, browser or app version, request time, and security information;
• feature-use and diagnostic information needed to operate, protect, and troubleshoot the service;
• transaction and subscription identifiers; and
• access, sharing, consent, withdrawal, and deletion logs.

ProShotX does not collect precise geolocation from minors for the consumer app. An IP address may provide an approximate region and may be processed to deliver and secure the service.

6. How ProShotX uses minor information

ProShotX uses minor information to:

• create, authenticate, and maintain the family account and athlete profile;
• provide parent and athlete access;
• analyze athletic movement and shooting performance;
• calculate measurements, scores, rankings, and progress;
• identify correction priorities;
• recommend drills and corrective content;
• generate standard Ace summaries and permitted Ask Ace responses;
• provide permitted spoken coaching;
• store and play permitted session video and the separately authorized body-position track;
• provide authorized coach access;
• provide permitted community, public, peer, challenge, and performance-card features;
• administer subscriptions and purchases;
• provide customer and privacy support;
• protect accounts and the platform;
• detect and prevent abuse, fraud, and security incidents;
• maintain compliance records; and
• comply with law and protect users and ProShotX.

ProShotX does not use minor information for targeted advertising, cross-context behavioral advertising, data brokerage, or the training of general-purpose AI models.